|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|A great company to deal with. Very helpful indeed. Highly recomended.
|It arrived on time, and it works.
What more can one ask
...Stewart Orr Sound Services
|Very pleased once again with your service. My order arrived as advised.Many thanks.
|Excellent service. Kept fully-informed throughout.
Regards - John Carter
|Very pleased with the service of this company, as wed had difficulty sourcing the item locally. There was a slight delay in it arriving but I was kept informed of the situation all along, so it wasnt a concern. Emails were replied to promptly and the member of staff at the branch where I collected the item was pleasant and efficient.
...Mrs Janet Woodford
|Received delivery today. Thanks.
|Excellent service, part received within 2 days. Many thanks
|Part sourced and delivered as promised on due date, thanks
|Excellent first class service - received within 2 days 0f ordering - will certainly shop again