|Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation.
|It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience!
|Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again.
|Good communication - good service - great prices - will use again.
|Correct products delivered quickly thankyou
|Fast and prompt service.....many thnks
|The loo seat arrived on time and has been wrapped as a Christmas present !. As the contents wont be properly checked till Christmas Day I hope that in the unlikely event there is a problem, therell be no problem with your terms and conditions, which I confess to not having read properly.
|Great price and great service. Liked being able to email queries etc and get informative responses pretty quickly. Didnt know i could have stuff delivered to my local plumbers- will deffo use this service again in the future.
|Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
...Mr C P Ryan
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio