This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy.
...Mike Walton Property Maintenance
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required.
...Fiona Laing
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Thank you for your assistance
...Clifford Birmingham
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Received my order very quickly. Was kept well informed of the process... Very satisfied with service.
...C Clark
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Excellent service for a part that couldnt be sourced anywhere else.
...Janet Davis
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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.
...Michael Stanley
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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them!
...Colin
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Good delivery, products received in good condition, all as ordered.
Good service
...Southcroft Engineering Co Ltd
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Happy with the service. Received the order today in first class condition.
...Martin Crockford
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£
£53.47 
