ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service.
...Mr Eric Cantrill
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you.
...Dion Stuart
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I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!!
...Richard Lewis
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fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
Regards
Wayne
...wayne lomax
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Many thanks for efficient service
...Mrs P Stewart
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l found your sevice and products very competitive and delivery excellent.
...martin brookes
trelleborg.com
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As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards
...Gordon macleod
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
------------- ------------------------- ------------------------- ---------------------
Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub
...Mr T M J Leeming
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We were happy with the purchasing process, it was only the delay in receiving a delivery date that caused us a problem as we had a building project on and there was a chance that we needed to reschedule other tradesman. As it happened the goods arrived on the date that they were eventually promised for.
...Allen Matthews - Glenammer Eng Ltd
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Order arrived on time as promised. Very helpful staff. Excellent service.
...D.A.Tomlinson
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£
£573.85 
