I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...Marion Hazzard
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Excellent service. Our shower is now working again. Thank you so much. Not dealt with you before but would highly recommend you to others. ...Karen Millson
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Easy ordering process.
...AlixPartners Ltd
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Very good service, kept updated re: order, goods fit perfectly! Thank you. ...Caroline Steel
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spent over 4 hours on tinternet trying to find an obsolete boiler part and "MY TUB" came up with the goods at a reasonable price and kept me informed throughout regarding the order process
many thanks - ian ...ian inglis
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again ...James Reynolds -
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Fast,fast,fast. Thats the whole service. Fast reply to original order enquiry, fast later communication and fast delivery. A great service. ...Timothy Hilliam
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Very good service and delete with faulty item immediately.
Thank you ...P Jones
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it. ...mohamed carmally
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