It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable. ...Michael Stanley
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
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Many thanks - superb responsive service. I urgently required a spare part and was able to collect it same day from a local outlet. I will recommend you to everyone! look forward to dealing with you again.
...Dave Clapham
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Very impressed. Great, easy to navigate web-site.
Simple to order and excellent pricese.
Delivery within 48 hours...beat that!
Gerry Martin, Edinburgh ...G W Martin Ltd
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Good service thanks - kept me advised well on status of order. Goods packaged well. ...P H Lisle
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Excellent fast service ...PETER Thom
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Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou. ...S M Hitchings
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Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
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Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub ...Alan Spencer
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
...Gill Bushdyhan - Concept Chemicals
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Order arrived within stated time - Good service! ...Dave Sanders - Dartington Crystal Torrington Ltd
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