service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks ...Hollycroft Heating
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Very pleased with the prompt service and fast delivery of the item Id been told was obsolete by other suppliers ...John Barnes - J Barnes P
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Looks good, arrived when you said. Thanks ...Terry
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Great, good customer service... arrived on time after quick chase up. Super service... recommend to all. ...ISTL Engineering Limited
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Dealing with mytub was easy, I spotted the basin on the website, phoned through to check availability and placed the order. The basin arrived 2 days later no problems. Easy thank you mytub! ...Tristan Bentley
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Order received within stated time, very pleased with the delivery. ...Strongbond Construction - Strongbond Construction
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Good service as old parts out of stock. Now received and fitted. oven fixed!
Slow supply not My tibs fault, but they chased it up well. thanks CHris M ...chris mansfield
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A good company to do business with and service and help exemplary. Adjustments to order made without exception and assistance in finding alternative items was invaluable. Very helpfil courteous staff, Items received on due date as promised and without difficulty. ...Malcolm Carey
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Excellent service and received my parts in record time. Thanks. ...Robert Shaw Bruce
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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