Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped ...simon martin
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order. ...Gordon Fullerton
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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you. ...Ms English
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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem. ...Mrs Avril Thomas
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Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again. ...Florence Smith
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...C Lord
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The service and communication was absolutely top notch. Very helpful staff and would definately use again. ...M A Khan
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Many thanks for an excellent service as always. ...Gavin Hall
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Item arrived on time and correct. Very efficient and would use Mytub again. ...Owen Catchpole
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I was very pleased with your service and would use you again.
...Peter Butler
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