Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
|
Good value, quick service
...Stuart Ainslie
|
excelent service..
...Nick Covill
|
Good service thanks - kept me advised well on status of order. Goods packaged well.
...P H Lisle
|
Good price and service - Many thanks
...Specsavers Offices
|
The price of the tap was very competitive and delivery was quick.
A for Customer Service.
...Stephen Wright
|
Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part.
...Martyn Probert
|
Thanks for a swift speedy delivery.
Ian
...Ian Wright - iwDesign3d
|
Good communications, keft informed of order status. Delivered on time.
Thanks
...David Gunn - Truma UK
|
Great company - fast and efficient would certainly use again.
...Trevor Rendall
|
£
£591.59 
