Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time. ...Jackie Wright - John Thompson
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I wanted a folding shower screen finding one to fit my specification proived difficult but Mytub staff were very helpful and patient. I much appreciate all of the help given by Deborah and Christine and hope that senior managers really appreciate the immense asset that their excellent customers service provides for the business.
...Gary Hicks
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Awesome prices and fast delivery. ...Douglas McConnachie
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Great service from MyTub again. Order was correct, email updates timely and a fast delivery together with competitive prices all add up to a super service - thanks.
...Gary Morris
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Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again. ...Emma D
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Great communication, rapid delivery, highly recommended, thanks! ...Patrick Timms
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Received in good time and as described, thank you ...Blue Flame Gas Services
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Great service, Toilet seat arrived in good order. within a few days, many thanks ...David Hawkins
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Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
...Jayesh Mistry
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