We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service.
...Neil jaques
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again
...Peter Read
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We have received the items timely. Thanks.
...Tan SM - TCAM Technology Pte Ltd
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Fantastic service! great value. Many thanks.
...Theresa Stephenson
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Good price & quality, but delivery quite slow.
...Timothy Salter
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Basin arrived safely and on time. I appreciated being given a timescale for delivery when I ordered and updates to confirm despatch and delivery date.
Your price was the best I could find on the internet and service was excellent.
I would use your site again. thankyou.
...alison barnsby
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A Fast Delivery
...Reece Bevan - Plumb Factory
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I have been trying to get this part for 2 months and have been persistently let down, including being fobbed off by the manufacturer, I ordered it from my Tub and it arrived within 8 days! Nothing short of miraculous!
I cannot recommend this company highly enough, my first stop from now on.
The link has been added to my favourites to ensure I never get messed about again. You have scored 11 out of 10 in my book, Well Done!
...Jeff Graham
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first class thanks. And thank you Christine for your help.
...David Swinson - Meccon Ltd
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£
£19.53 
