thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth.
...terry johnston
|
Many thanks for an excellent service as always.
...Gavin Hall
|
While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
|
Speedy service and delivered item as promised. Great service.
...Ian Lomax
|
Service is great - you were the only source of this item I could find. The price charged by Terrain however is ludicrous. £60 for what is in effect a PVC frisbee. I have only had to buy this to replace a broken cover for a gully that has been installed some years ago. The price means I’ll never install Terrain or Polypipe again.
...Jonathan Dixon
|
Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.
...David Beck
|
Competitive pricing, free and timely delivery.Fuss free.
...Patrick Howley
|
Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks.
...Paul Barnes
|
Good communication about progress of the order. Tank received on the expected day, thanks.
...Andrew
|
Supplied on time kept informed of orders progress delivered on day we were told good service
...jack ford plumber0
|
£
£56.70 
