Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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very quick service will use this company again and recomend to my friends thankyou ...mrs m henzell
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...Sameena Ismail
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Good price and easy to deal with MyTub, but surprisingly long delivery time. ...Christopher Parnell
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I ordered a part which arrived when promised and was the right part. Sorted. thank you ...Judith Dennison
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All delivered as promised. thank you ...DAVID TARBARD
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Received on time. Great customer support. Will definitely use him for future purchases ...Juan Jose Carlier - Inter-American development Bank
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Best service ever!! A well-known gas supplier condemned my boiler because of supposed obsolete parts. Well, not only did MyTub have the parts - they were a fraction of the cost I expected and they were delivered within the week with no problems. Brilliant and highly recommended!! Thank you very much! ...Shaun Carr
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...C Lord
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excellent, prompt service will definitely use this company again ...Aphro McCullough
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