The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks! ...Jeremy Hine
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order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends ...Eileen Roache
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Very good, you kept me informed of changed delivery date and the programmer arrived on the day stated.
Many thanks ...R S Botham
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates. ...Nicholas Sims
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You ...Steve MacDonald
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Once again we have been kept up to date with the order process from start to delivery. Delivered on time and does what it says on the tin. Wouldnt hesitate to recommend or use again - which in deed we have. ...Mrs Cheryl Smith
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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy! ...Dave
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Great service and fast delivery. I spoke to Debra and she was very nice and provided the information I was looking for. I was kept up to date with progress at all times. I would definitely recommend this company and also would definitely use them again! Thanks for your very good service!!! ...Kashif Hussain
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again. ...Douglas McPhee
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