Good comunication but no dilivery on time.
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Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub ...Sahid Nan
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Very efficent ...marti cannon
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Very good communication and an excellent service. Thanks. ...Edward Kinsella
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Extremely pleased with the service provide. My sink arrived right on schedule, with great communication throughout. Would definitely use MyTub again. ...Paul Gardner
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service. ...Charles Polkey
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very good service. very expensive delivery. ...Stuart morton
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before ...Duncan Kerr
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a good all-round service, thank you for the swift response. ...Alan Ledger Coops EMBS
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again. ...Bob James
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