Brilliant service, thank you. Robin
...Robin Bass
|
Good price and service. Delivered within the timescale promised.
...Peter Devine
|
Got the part ok. Staff were helpful.
Time you ditch TNT.
...Geoffrey Forrester
|
I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
|
Excellent value, super fast delivery. Thanks
...alison dowd
|
Excellent product, 100% happy THANK YOU
...paul john jacob
|
Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
...Carol Winder
|
The online system was easy to use and the order came within 2 days - great service ðŸ˜
...J M Whittam
|
Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
|
Prompt delivery and good customer service on the phone. Thanks
...Lisa Readman
|
£
£591.59 
