The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
|
Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery. ...Miranda varnam
|
The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied. ...Vimal Patel
|
Prompt service online and with delivery since we needed this replacement asap. Many thanks. ...Mrs
|
While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
|
Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class! ...Heather Herbert
|
To the folks at Mytub. Thanks for a perfect job. Right parts,arrived as promised and the best price. ...Thomas Decombo
|
Excellent service. One fragile item arrived damaged, it was replaced next day. I will certainly recommend you. ...E M Holland
|
Fantastic service and fast delivery.
Thanks very much. ...Marilyn Gritten
|
I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly. ...N K Varma
|