Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Delivery date well communicated and delivered as promised. Excellent service. ...Kieren Tucker
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Very good service. Order was delivered on time and the price was competitive.
Thanks
John ...David John Burdon
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Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you. ...a c johnson
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends. ...David Paterson
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available. ...Ian Birrell
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I would have liked the part quicker but in all very good. Kept me informed all the way ...Martin Burke
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Good service keen price ...MDLamb
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another. ...Gavin Williams
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Parts arrived in good time. Excellent service. ...Liam Cross - Trinity College Dublin
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