Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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Service was excellent, thank you. ...david stock
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Good service and products ...Joan Vickers
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The parts were just as we needed and arrived packed well and within good time.
They were reasonably priced and we would most certainnly use this service again for any of our plumbing needs. ...Jill Bull - Inclusive Care
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Good service ...Mark
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Nice one Laurie ! Surf on dud ...Clarisford Developments Ltd
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Excellent service, part received within 2 days. Many thanks ...Kenneth Swinton
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Excellent service and delivery is always good. ...basingstoke hospital bnhft
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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
...Gordon Chapman-Hatchett
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