Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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received with thanks ...steve lindley
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Very pleased with the prompt service and fast delivery of the item Id been told was obsolete by other suppliers ...John Barnes - J Barnes P
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Kept me informed all the time of progress of order good coms ...Reg Batcheler
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Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks. ...Dave H
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We e mailed to see if you could get us the part for our boiler, not really sure what we required. We received a prompt reply and once we had identified which part we needed the service was very quick and efficient.
The delivery date was perfect.
I would definately recommend your company. ...Mr John Wright
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Good price and service. Website is super outdated and hard to browse but products and service were good. Would use again. ...Nick Fulcher
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied. ...GENGENWIN
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EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN ...Laurence Forrester
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