Excellent service, good communication, quickly located a part that everyone else said was obsolete. ...Piers Goodman
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...Lisa Foley
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...Graham Smith
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Good price c.f. competitors, and very prompt next day delivery ...Nicholas James Marston
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Good price and easy to deal with MyTub, but surprisingly long delivery time. ...Christopher Parnell
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
...BH East - Devon Props
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19 ...Nucleus
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center. ...Anthony Smith
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though. ...Colin Crow
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The staff were very helpful and helped me to source the part needed and it was delivered when they informed of the date. I am extremely pleased with the service and would use them again and recommend them to others ...Selby District AVS
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