Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
Regards,
Jean-Marc Bechard ...Jean-Marc Bechard
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Found & delivered correct item promptly ...Ian Swift
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Order has arrived and been fitted. Thank you for pursuing delivery. ...Frances Winder
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The price of the tap was very competitive and delivery was quick.
A for Customer Service. ...Stephen Wright
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Ordered on 3rd February but not delivered until 17th - 14 days later. ...John KentonPage
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Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress. ...Mark Blinman
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item was damaged so had to order a new part. ...David Borthwick
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had. ...Fred Gray
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.
I will definitely use this company again as and when
Regards
Mike Morrice
...Michael Morrice
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