Faulty item replaced within days. Much appreciated.
...Yvonne Nestor-Ryan
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Order came quickly, and the price was well below the manufacturers own website. Will use you again.
...Andrew Phillips
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Arrived in good time, thanks.
Will use you again in the future!
...Rachel Measures
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith
...Ken Smith
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You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen.
...AdamsGale
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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it`s all OK.
...Robert Pachler
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols.
...David Dow Smith
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Great service, respose time to email,price and delivery excellent.
...PAUL ASHURST
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Easy to use website.
Order recieved on advised timescale.
Very good service.
...John Tobin
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£
£19.53 
