Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again.
...Sonia Weston
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
|
Perfect service. Well packed and arrived promptly. Thanks
...Chris Sinden
|
Excellent service. Good communication. Many thanks.
...Lesley Evans
|
Great communication, very pleased with Twyford Envy Soft close toilet seat, good packaging and item arrived exactly when you said it would.
Great doing business with you
Yours sincerely
Mark
CLM Maintenance.
...CLM Maintenance
|
Fast and efficient delivery - pleased with my purchase
...Fiona Whitelaw - WCS
|
Excellent communication, and thats all you really need.
...Frances Sylvester
|
Shower part arrived on the day My Tub quoted, works fine, good to have hot water again.
...Nick Cumming
|
Item delivered as communicated, cheapest price i could find and good customer service.
...Hardeep Panesar
|
Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product.
...Karen Rumsey
|
£
£56.70 
