It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future. ...Vivek Joshi - Suprimo Products
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excellent price quick delivery time ...JAMES MORLEY
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Yes, Order received intact, very speedy delivery thank you ...Southcoast Plumbing Supplies Ltd
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Quality goods exactly as described and prompt efficient service. ...J J PENNINGTON
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Great delivery thanks ...Peter Horsfall
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Good service,would be happy to purchase from My Tub again ...J.D.Gillam
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Surprised to get the order delivered from a local plumbing supplier, but quick. cheap and easy to find what I wanted at MyTub ...Steve Earl
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason. ...Carina Campbell
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Great service with regular updates on delivery. No need to chase anyone product arrived as described ...Christopher Robinson - Evolve Services Group Ltd
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