Service was good and I was kept informed of delivery updates. ...Mr. David Duke -
|
order arrived on time and very good service ...chris stevens
|
Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule. ...Robert Elward
|
Great service. You helped me get the right product, answered my questions and delivered the goods on time. ...Doug Farmer
|
only place i could get the part from, fair price and fast delivery ...uph heating services
|
Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly ...MR P KELLY
|
Simple ordering system and prompt confirmation, updates and delivery. ...Louise
|
Excellent service. Prompt delivery! ...MAINE MICROWAVE SERVICES
|
Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks! ...Jeremy Hine
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|