Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
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Goods received in good time, thanks.
...Raymond Marshall
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.
...Peter Hughes
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I have purchased four radiants for a Robinson Willey Firegem 2 fire. My Tub sourced these for me speedily and these were just as expected. I would certainly recommend My Tub for their prompt service. I dealt with Christine, who I found to be most helpful, professional, knowledgeable and reliable. I would certainly recommend her to everyone. She has my sincere thanks for all her assistance with my order. I would give both Christine and My Tub ten out of ten :- MA
...Maralyn Anstiss
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Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS
...Tan Nam Seng - NS Tan
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Unit has arrived.
But slow delivery.
...Richard Pearson - Above
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Good service.
The pedestal was damaged when it was delivered last Friday - as the driver managed to let it slip out of his hand onto our driveway. However, a replacement was delivered within a few hours.
Overall very satisfied.
...James Ball
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A hard to find product was available off the shelf. No hassle, excellent service.
...Philip Kolbe
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Received with thanks
...Michael Burwin
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Really awful delivery. Took well over a month for item to arrive!
...Watersplash Club LTD
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£
£6.95 
