Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
|
Excellent service and staff. Kept me informed each step of the way with a made-to-measure order. Answered my queries extremely quickly even before I ordered. Good prices. Will use again. Well done all round! ...Marilyn Hesslewood
|
great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
many thanks
...fiona duncan
|
You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen. ...AdamsGale
|
Thanks very much for the fast and efficient way you dealt with my order. I will definitely use you in the future. ...Paul Burrows
|
Great service ordered product received 3 days later perfect condition 5 star company . ...David - Parlett
|
It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Regards.
Alwyn Kennedy JP Vic
------------- ---------------------------
Very sorry but we are not geared up to use the royal mail for deliveries.
Regards
MyTub ...Alwyn Kennedy JP
|
Excellent prompt service and very good communication.
Would recommend. ...Chris Willis - Chris Willis Contract Services
|
Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ...Alison Findlay
|
Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter ...John Carter
|