My order was handled efficiently, I was given a delivery date and the goods were delivered on time, 48 hour after placing my order.
...Barry Barnes
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All good, thanks.
...Palmer
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.
...Andy
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Picked the item up today. Just what I ordered. A fine delivery process.
...George Fowle
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery
...Kenneth Roulstone
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Excellent service, many thanks
...Stuart Coleshill
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V pleased with service received. Will use again.
...Thomas Plastering and General Builders
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
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Great service, Emails answered promptly and delivery time was very good.
Would definitely use again.
...Mark Eaton
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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£
£573.85 
