Goods supplied as ordered, communications excellent, delivery timely.
...Robert Bell
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I have received great service from several people of this compnay, all patient clear and very very helpful, as I am a women have no knowledge in unvented cylinders things were explained to me clearly without being annoyd by the number of times I had to call or email, and for that reason I purchased my cylinder from them because I know I can get a good service
...Rona Barreto
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company.
...Alison Findlay
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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Materials ordered were delivered by local suppliers. However it took a week to arrive. Ordered other materials at the same time from another plumbing supplier, which arrived the next day. So materials ok but delivery poor. Would I use again, yes.
...Mr David Gordon
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Many thanks for efficient service
...Mrs P Stewart
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Brilliant service...and best of all excellent price!
Would thoroughly recommend!
...SunniG
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thank you for a very good service. you were able to source a cistern for me which was proving difficult to locate. It arrived on time and undamaged.
Saved my bacon
Thanks
Steve
...s sutton
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss.
...chris meadows
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£
£573.85 
