I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Responded and contacted quickly. They sorted out a basin that was no longer produced but they still managed to locate one 4 miles down the road. Cant fault them. Great service. Thanks ...James Costello
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect. ...Jack Riggs
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What you need - a good price and fast delivery ...Benjamin WELSH
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Excellent and helpful service. ...Christopher Chorley
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company. ...Vic Worley
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I was very pleased with the quickness of responses to my queries. A pity that the item has been discontinued and was unable to buy from you. will keep your site on record for any future needs. ...David Trowbridge
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again ...terry fox
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easy to use website, good service, kept me informed of every stage of the delivery. ...Daniel Carr
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast ...Stewart McGrath
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