I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars. ...Steven Rule - The Billowing Loaf Ltd
|
It was unfortunate that the first delivery of my item was lost in transit but full marks to myTub as they kept in helpful communication with me and sent a replacement item shortly after me reporting the non-delivery. I thoroughly recommend this company for their efficient and friendly service. ...Keith Richards
|
Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you ...Presbytery Guest House
|
The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible. ...Nicola Richards
|
My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again ...Simon Shields
|
Hi everybody
Well i used your on-line chat to correctly identify the part I was looking for & hooked up with Jeannette - who I must say was brilliant. She even e-mailed me a photo of the item I went on to purchase. Brilliant service
many thanks - awaiting delivery now:) ...Mike Matty
|
Very good service the
order was just right ...steve vardon
|
Very good service
Bend over backwards for there customers
Thank you ...simon chambers - SDC Plumbing
|
Excellent service product arrrived on time and fittted straight away and all ok will use you again if you can supply the part ...Philip Allen
|
First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
------------- ------------------------- --------------------------
Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
|