Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Submitted query via the the live online support prior for a sending order which was answered immediately - great help! Overall am delighted with the service provided and the product received - will certainly recommend and use again!!!
Thank you! ...Jo Hatley
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John ...john william barber
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Easy to use website, good value for money and a prompt delivery service. ...Aston University
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thank you for a speedy delivery.we will continue to use yourselves. ...claire knight
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Product was exactly as described and dispatched speedily. Thanks ...Margaret McGlashan
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Good speedy service. A* ...plumbtech supplies
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Very happy with my order and delivery. Would recommend. ...Margaret Von Stoll
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Very good service thank you ...NIKOLAOS FOUDOULAKIS
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Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian. ...ian_webber
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