Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service. ...Anthony Jones
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Received replacement gas fire coals on day expected. First class service. Thank you. ...Ann Vickery
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Next day delivery for a part for a forty year old gas fire. Very impressive. ...I SCED
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...RAE HALDENBY
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Order arrived quickly and was perfect for my purposes. Thanks. ...Nigel Bryant
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Very happy with service ...Stephen Spence
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Great service, good communication and the item turn up on time and in good condition ...Neil Chambers - Chambers Building
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Prompt service.
Delivered part that other stockists said they could not get. ...Thomas White
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Thanks,all worked well and to my surprise the parcel arrived at our house on time:not a usual occurrence in our part of rural France
Tony Ashe
: ...Mr Anthony Ashe
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Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess. ...John Burgees
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