Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with.
...Vitor Ferreira
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Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks
...Wendy Smith
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Receieved OK - thanks for your patience and flexibility
...Graeme Patrick
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Hi..
I received my order nextday,,: thank you.
...arkersel
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Excellent service. Sought discontinued items for me and delivered promptly.
...E Nelson
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The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time.
...Gary MODLEY
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Hi Christine/Jeannette,
Just a short note to thank you very much for the excellent communications over this matter. It demonstrated exemplary service and I hope to use the company again soon.
Best Regards
David
...David Greenfield
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Your service is excellent. I have not yet had the heat pole installed, but it looks good.
...John Hey
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You
... Marie Bullivant
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£
£155.72 
