What can I say, I got what I ordered in good time. Many Thanks. ...Mr Dean Woodward
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy! ...Dave
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The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me. ...elllen mccarthy
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19 ...Nucleus
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Very good, you kept me informed of changed delivery date and the programmer arrived on the day stated.
Many thanks ...R S Botham
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Excelleny delivery information and phone help with ordering and choice.
Please note Danfoss has a two phone numbers. I needed the burner one.
Cheers RJP ...R Pannell
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up! ...Mark Hawkins
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks. ...Paul Hodgins
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