Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included. ...Dr Alexander Morrison
|
Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company ...Alan Levett
|
The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
|
Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette ...Jennette Bradbury
|
Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good. ...Ann Kingdon
|
asking for the delivery date ...Kunlasatri Phannasut
|
Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ...Alison Findlay
|
Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service. ...David Millichap
|
I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
|
Received order as described on date given by a friendly man in a van! ...Maria Spicer
|