the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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had a good look around internet , yours was the best price and postage , you have to shoparound and well done mytube you got my order and manythanks
...christopher tomczak
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Our boiler arrived on time, thank you for your help regarding installation!
...clive hamer
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Excellent service and good communications! Managed to get me a sink unit which was no longer readily available, direct from supplier. Delivered ahead of schedule. First class!
...Robert Holland
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dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant
...Robert East
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order came within a few days ,no hassle,no problems.
Very satisfied with their service
...Mr A Sgattoni
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.
...Pauline Bentley
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Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
...Tom Carradus
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Efficient service, thank you
...Christine Downing
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Thank you for your time in assisting us with our complicated and specialist order for the engineering of our super yacht, the order was dealt with personally and with a running update, the order was shipped overseas without hindrance and complete, I would recommend and use your services again.
Best Regards
Steve Whiteside. CEng 291111
...Ernest investments
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£
£211.95 
