Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
|
parts arrived as ordered on the day promised what more is there to say
...john hall
|
Excellent price and service .
...Warwick Currie
|
Good service. Prompt delivery
...Bedford Girls School
|
Bath was as expected, delivered on time and at great price. Would recommend to anyone.
...Michael Shaw
|
Faulty item replaced within days. Much appreciated.
...Yvonne Nestor-Ryan
|
thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again
...Glenda Garcia
|
Only issue was the delivery time.....actually arrived this morning, but that was after I had chased you a couple of times and we were told it would be delivered Monday, and then yesterday late p.m. Would rather know if things are going to be delayed.
...Mr Graeme Neill
|
Ordering was quick and easy, delivery was delayed due to product not being in stock but did not have to wait too long. However it would have been helpful to be given an approximate time for delivery. Christine was very helpful and prompt with reply to give me a time. Thankyou.
...Mrs Maureen Taylor
|
Very pleased with product and service provided. My plumber found it easy to install, and it works fine.
...Tim Bartlett
|
£
£211.95 
