|Just what we wanted, cheapest supplier we could find on the web and delivered on the day advised. Very happy and would use them again without hesitation.
|A great on-line purchase experience excellent service with excellent communications.
|Efficient ordering and delivery thanks
Thanks for updates.
An extremely good service.
Exactly what I requested and a prompt delivery.
Thank you very much.
...Delta Property Services
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
|Spares for Baxi boiler arrived safely in good time.
While I was very impressed with the speed I received the first part I ordered, I actually ordered 2 of them & have yet to receive the second. The delivery note suggested that one was being delivered & one was on back order, but so far it hasnt turned up...
|Excellent service received, prompt communication throughout order process, would recommend and use again.
...Mr K J Higgs