Good product.
Good communication from the sales team.
...GJ Brown
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Simple ordering, good service, quick delivery, right parts, will use in the future.
...Jerzy Bryzek Versato Ltd
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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage.
...Rachel Littlejohn
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GREAT SERVICE AND PROMPT DELIVERY.....
...IMRAN ALIBHAI
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks
...Zoe Metcalfe
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff.
...fiona atkinson
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Great service, delayed delivery but I was kept informed at every point. Product as described on the website.
...Frank Alden - ArcusFM
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Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box.
...ALAN RUSH
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I will be buying through MyTub again. I appreciated the personal touch when there was a query about the delivery of the items I had ordered. Items arrived as promised and in perfect condition. Many thanks.
...Martha Turner
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£
£155.72 
