the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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prompt delivery and a competitive price.would recommend to others
...geoff vaughan
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Really helpful sales and support staff, only negative is that the three ordered items were each delivered separately. One of the delivery drivers left a message that the item was to returned to depot whereas it had infact been left with a neighbour. Suggest that items ordered together are dispatched together Itll save on your delivery costs an make tracking easier.
...Roy Pittman
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Fantastic and delivered promptly
...Georgina Pearce
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful.
...Peter Branney
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Excellent service. Sought discontinued items for me and delivered promptly.
...E Nelson
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As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done
...Frank Neale
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We have received the toilet seat but it has some blemishes in the moulding of the seat
...Trevor Harvey
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Very good. Thank you. Will use again.
...Olga Frame
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
...david shepherd
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£
£211.95 
