Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again. ...Paul Callow
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Great service. Highly recommended. Superfast despatch ...alan downes
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Thanks for the service. Everything turned up really quick and there werent any problems, a pleasure to do business with. Thanks for your help.
Regards
John Cropper ...J Cropper
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Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time ...june packham
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied. ...S OGUNGBOLA
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Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service ...Wendy Moore
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Overall happy with the service received. Communications were prompt and any issues or questions with my order acted upon immediately.
I would use My Tub again. Keep up the good customer service! ...Ahsan Mian - Mr
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Took a while to receive but i expected that. Goods arrived as described. ...Allan Docherty
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You always give us a very good service update info. by email or phone ...Green Resource Engineering Ltd
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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