The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
...Mike Sewell
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Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you"
...Keith Nolloth - Keith Nolloth Garden
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All products arrived on time - Good service
...John Hawson - City of London School
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Thanks excellent service as always
...Tony Jones
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Dealing with mytub was easy, I spotted the basin on the website, phoned through to check availability and placed the order. The basin arrived 2 days later no problems. Easy thank you mytub!
...Tristan Bentley
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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thank you for a speedy and efficient service, My filters are working perfectly
...Julie Partridge
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Absolutely delighted with my replacement Wash hand basin from Mytub. Product arrived on time and as described. Great support from Samantha and the team, really very well pleased. Would highly recommend Mytub for providing such a good service. Once again many thanks.
...G Nugent
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| Thanks for excellent sales service and quick return of phone call with good advice and info. Website easy to use and good service.
Will use again.
...Martin McBride
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£
£116.41 
