Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare
...Mr J Hoare
|
Exceptional service. Programmer arrived next day
...P J Coleman
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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks
...Rick Upchurch
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Very good service, all arrived ok.
...Terry D
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The solar S1 arrived as advised thanks.
...P.R. Engineering
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Great service at a great price. Liked the fact that the item description made it very clear that pre-2003 models needed to order a new seat as well as the hinges. Advice was spot on. Cheers.
...Kai Hilton-Jones
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends.
...David Paterson
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price.
...David Williams
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£
£417.13 
