the service was fine. ...Steve Pullan
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delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers. ...christopher burns
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thanks for a very fast delivery ...abarker
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Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues. ...Brian Coupe
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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I was very impressed with the service you provided. I initially phoned for information and received very helpful advice, and was able to order the goods online and arrange local delivery at no extra cost. This is almost unheard of with online shopping, so thank you very much. I will definitely come back again. ...Roger Finbow
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Very good trouble free service. No issues to raise at all. ...Ian Johnston Anglo Irish Bank
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my order arrived when you said it would and everything seems to be alright .my plumber is not coming till after xmas so he will check to make sure everything is there. i am please with the price and service that i have received from your company regards ...terence roy jefferies
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company. ...Simon Morris
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Product fine, price ok, delivery very slow ...Graham Smith
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