Thank you very much Christine for searching for the part I needed urgently and arranging for me to pick it up from the closest depot. The part is now fitted within a few hours of contacting you. Thanks for keeping me informed thoughout.
...Brian Shaw
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My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site.
...Lorraine Young
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service.
...mike chmiel plumbing services
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Fast deliver of the right parts Thanks
...The Pigsty
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
...DARREN BAILEY
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thank you for your prompt service. The goods arrived on time.
...david thompson
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5 star service.
Kept informed about delivery which was on time
Goods were what I wanted and are installed and working.
What more could you ask for
...STUART EWENS
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We have found your company great to deal with , the ladies in sales have been brilliant.
...Cornwall Wetrooms
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth.
...terry johnston
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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£
£106.20 
