good communication and goods as expected
...St Monica Trust
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All good. Excellent service
...Peter Dickeson
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Products received on time as projected.
...DIESEL TECHNICAL CONSULTANC
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service.
...mike chmiel plumbing services
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again.
...Peter Clark
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄
...Susan Cox
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Item received promptly thank you.
...Rachel Goodacre
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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
...Gordon Chapman-Hatchett
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£
£106.20 
