i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall
...keithadamson
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price.
...Dr Claire Ferris
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you
...AJS Heating
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Thank you to "mytub" for their promptness, efficiency in delivering exactly what was ordered, on time and at a price matched sum from another supplier who was not able to deliver by the required date.
"Mytub" did exactly what they said they would do and well done to the staff who helped.
...Graham Dye
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Very pleased. Ordered and paid Friday afternoon with standard delivery. Received Monday afternoon. Order status updated throughout the procedure. Tony
...Airwaves Engineering Service
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Everything ok thanks.
...David Buttimore
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Great service would recommend
...chris broughton
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order received at 0815 Friday 220113 thank you
...mr peter cappellini
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition.
...Ian Parkinson
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Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that.
...Rick Boelens
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£
£28.22 
