Great service & communication, the item was delivered Saturday as arranged. Only slight criticism was that it would have been nice to have known you were having a two week shutdown over Xmas when I made the order, there was no mention of it on the order page. Otherwise very happy.
Many thanks
Chris ...Chris Butt
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Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part. ...Andew smith
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Fast and efficient service - helpful carrier dropped off next door as instructions and good value ...Steven
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I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help. ...ian mcalpine
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub ...Mr David John Fallon
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service! ...Morag Dobbin
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Excellent communication will re order ...Marcus Sutton - K.Sutton
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Ordering process and delivery was easy
Would Def recommend ...Gary Burt - Castlewalls2008
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Materials arrived at the right place at the right time at the right price
what more could be asked for ...Richard Kirton
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again ...Peter Read
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